Most of our items are handmade to order. Please allow a turnaround time of 5 to 7 working days. We process and make all orders as quickly as possible, so we will try to deliver your order sooner if we can. We will notify you by e-mail once your order is ready and has been dispatched.
We deliver worldwide. Shipping costs are calculated carefully and will depend on your order and whether it is sent 'tracked' or not.
You will have 2 shipping options: "Standard Shipping" (doesn't include tracking) and "Tracked Shipping". You will be able to choose the one you prefer on Check Out.
We ship by PostNL and the time can vary depending on the country. You can find more details in the link below (second column is for Standard Shipping and third column for Tracked Shipping). Please understand that delays can occur, especially when products have to go through customs.
We will not consider an order lost until 6 weeks.
It is the responsibility of the customer to pay any import customs and duty charges if incurred.